• We maintain a current local backup copy of your web site.

  • "Maintenance" is defined as keeping the web site current. It is not intended to be a redesign or revamp.

  • Updates are completed within 48 hours of the time they are received, except weekends and holidays. (Based on the quantity of job).

  • Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made.

  • We reserve the right to distinguish between "updates" and "new design". New design work is charged at our design rate.

  • Updates should be provided electronically (by email) as much as possible. Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail or by fax. These require retyping data or scanning photos and will cost more to complete the changes.
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